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Local pickup in Calgary!

Ultraglide restock on Friday at 5 PM

FAQ

Frequently asked questions about products, shipping, timelines and more.

Untracked packages are to be used at your own risk. There will be no returns/refunds for lost untracked packages, as I or the postal service cannot guarantee these once they leave my hands.

With that being said, I have had very few issues in the last year with untracked packages - I've only had issues delivering to the UK in recent months, the rest of Western Europe is fast and reliable. UK Customers, please consider a tracked Canada Post service or DHL.

$4.99 Untracked Bubble Mailers (Oversized Lettermail) within Canada are also very reliable and timely.

I aim to have all orders shipped within 3 days of orders being placed. There sometimes is an exception for worked in switches, as well as keyboard kits (lead time will be stated on the product page).

4-7 days for Expedited Parcel within Canada

7-14 days for untracked bubble mailer within Canada

5-10 days for Tracked Packet to the USA

10-14 days for untracked bubble mailer to the USA

1-2 weeks to Europe and Japan/Korea

Up to 3 weeks for SEA

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