Frequently Asked Questions

If you don't like reading you can just email me and I'll answer your question.

Where's my printed keyboard/case?

Large printed items (keyboard cases) need to be printed slowly. Printed parts are made in the order they were received. If you have questions about the timeline or status of your order, don't hesitate to email me. My print capacity is expected to double in mid July 2021.

Untracked Shipping/Bubble mailer

Limited to whatever I can fit in a 4x6" bubble mailer (about 4 small items). Shipping times will be on par with standard letter mail, which Canada Post quotes as 2-4 days within Canada, and 4-6 days to the US in their 2021 catalog. Please adjust your expectations for COVID era mail times, as it is closer to 2 weeks for Canada and up to 3 weeks to the US in my experience. I am not liable for lost untracked packages; however, I have not had a problem with untracked Canada Post shipping.

Also note that I am only offering tracked shipping to Canada and the USA for the time being.

What does the RND in RNDKBD stand for?

Wouldn't you like to know? I'll give you a hint, it doesn't stand for Research & Development. If you can figure it out, paste it in the discount code field ;)